Refunds & Cancellations

All warranties policies supplied by Direct Car Warranty have a 30-day cooling off period.

You may cancel your warranty policy within 30 days of the policy purchase date and obtain a full refund, minus any repair costs that may have been carried out, by contacting Direct Car Warranty.

After 30 days, provided that no claim has been made you may cancel the insurance policy and receive a pro-rata refund of the premium paid for each unexpired month cover, calculated at the date the cancellation request is received by Direct Car Warranty. A £35 cancellation fee will apply.

However, if a claim has been submitted or you have elected to use the free vehicle transfer option during this period, no refund will apply.

Ancillary products including Tyre, Alloy Wheel and Scratch & Dent Insurance policies have a 30-day cooling off period where a full refund will be provided (if no claim has been made). If you cancel any of these insurances after the first 30 days of the policy issue date, a pro rata refund will be given less a £35 cancellation fee, and any outstanding premium instalments must be paid in full.