Discovering a fault with your vehicle can be a stressful and inconvenient experience, but we're here to help make the process as smooth and supportive as possible. At Direct Car Warranty, we understand the importance of getting you back on the road quickly and with minimal fuss. If you find yourself facing an issue with your car, here's how you can claim on your warranty, ensuring you receive the support and assistance you need during this time.
Contacting the Claims Team:
Before any repair work begins, please reach out to our dedicated policy administrator, Spectrum Insurance Services. They're here to guide you through your claim, step by step.
- Phone: 01143 219 877
- Available: Monday to Friday, 09:00 - 17:00
Information You'll Need:
To help us assist you efficiently, please have the following details ready when you call:
- Policy Number & Vehicle Registration: So we can quickly locate your policy and confirm coverage.
- Current Mileage: This helps us understand the condition and usage of your vehicle.
- Service History: Providing a comprehensive view of your vehicle’s maintenance helps in assessing the claim.
Our partners at Spectrum Insurance Services are committed to providing compassionate and effective support when you need it most. We'll guide you through the claims process, offering clear instructions and assistance every step of the way. Your peace of mind is our priority, and we strive to ensure that your vehicle receives the care it needs without delay.
Remember, we're here to help you navigate through these challenges, ensuring that your vehicle's repair is handled promptly and professionally.